Send PostHog person data to Zendesk
Contents
You can also send person properties to User fields in Zendesk.
You'll also need access to the relevant Zendesk account.
Installation
- In PostHog, click the Data pipeline tab in the left sidebar.
- Click the Destinations tab.
- Search for 'Zendesk' and click + Create.
- Add your Zendesk subdomain, user email, and API token at the configuration step.
- Press Create & Enable and watch your 'Customer' list get populated in Zendesk!
Configuration
| Option | Description |
|---|---|
Zendesk subdomainType: string Required: True | The first part of your Zendesk URL. For mycompany.zendesk.com, enter mycompany. |
OAuth client identifierType: string Required: True | In Zendesk Admin Center, go to Apps and integrations > APIs > OAuth clients. Create a confidential client that allows the client credentials grant and the users:write scope, then copy its identifier here. Changes are attributed to the admin who created the client. |
OAuth client secretType: string Required: True | The secret Zendesk shows when you create the OAuth client. |
User emailType: string Required: True | |
User nameType: string Required: True | |
Attribute mappingType: dictionary Required: False | Map of Zendesk user fields and their values. You'll need to create User fields in Zendesk for these to work. |
FAQ
Is the source code for this destination available?
PostHog is open-source and so are all the destination on the platform. The source code is available on GitHub.
Who maintains this?
This is maintained by PostHog. If you have issues with it not functioning as intended, please let us know!
What if I have feedback on this destination?
We love feature requests and feedback. Please tell us what you think.
What if my question isn't answered above?
We love answering questions. Ask us anything via our community forum.